Result of the resolution: Declaration of breach
The responsible for the treatment can get himself with the user persons of the service in touch, telephonically, whenever the necessary actions|shares tendents to ensuring the identity of the interlocutor person are carried out. The fact that the user person provides the telephone number to get itself|himself|herself with her in touch, does not entail that he|she|it allows third any revelation of data, which constitutes a severe offense.